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FAQ for Professionals

  • 01
    Which financing options are possible for an Oncotherm device?

    If you wish we can make contact to a leasing company that might be able to help you with financing a device.

  • 02
    Can I provide something for the patient's benefit?

    During the treatment soft background music is suggested for psychological reasons (faster relaxing). Also a TV-set can be placed in the room for the patient's convenience.

  • 03
    How can I get upgrades for a used devices?

    The upgrade of the hardware and the software is available permanently for our customers. It is included in some service contracts and work or available for extra costs.

  • 04
    How is the delivery of the device organized?

    The delivery is directly organized by the Oncotherm headquarters or distributors throughout the world.

  • 05
    Can the RF-radiation cause any harm?

    The effect is identical with an FM radio-broadcast. The range of the radio-frequency treatment is not dangerous for patients and/or for the operating personnel. However, it has an electro-magnetic effect on its surroundings. The radiation of the unit is carefully checked by the electromagnetic compatibility (EMC) standards. It can be used in any living areas without shielding - according to the TÜV approvals.

  • 06
    Is the treatment reimbursed by a health insurance?

    In some countries yes. In others the costs are only covered by private insurance companies. Unfortunately, there are also countries where no reimbursement is available, yet.

  • 07
    What does the name RIFE mean?

    Dr. R. Rife was an American doctor observing important resonant effects. Unfortunately his explanations, as well as his experimental conditions were not enough to make a scientific achievement. We use a special Radiation Initialized Field Effect (abbreviation: RIFE) to generate a real effect. This effect has been proven in some publications of the modern fractal-physiology.

  • 08
    How can I be informed about news in the Oncothermia field?

    Our website and newsletter will give you updated information regularly. We will let you know about results of other doctors, new publications, conferences and more. Also, you can find a lot of information about our devices, literature and users' manuals on our website and our scientific team is always happy to assist when you have any questions.

  • 09
    Could the operating device affect other devices?

    The device is checked by the actual electromagnetic compatibility interference standards. However, it should be noted that microwaves could influence the Oncotherm equipment in the treatment room and vice-versa. Make sure that those machines are well shielded. There should be a separate room for these treatments to avoid any electromagnetic interference between the devices. Do not install the device near any sensitive equipments (ECG, EEG, intensive-care control-monitor, ultra-sound, video-rectoscopy and/or other sensitive imaging systems, etc.) without a shielding. Shielding is also required to protect the EHY-2000 in the vicinity of large electro-magnetic sources and/or high-power machines (power transformer, X-ray units, NMR, CT, etc.)

  • 10
    Can I get help with my "marketing policy", informing my patients about the actualities and the activities of my clinic?

    Yes, we can help you by providing informative materials, brochures, lectures, special collections and design as well.

  • 11
    What is requested for the installation?

    Prior to the installation Oncotherm issues a pre-installation sheet, in order to be informed about the conditions. It is highly recommended to ask our team to consult the place about the installation conditions. Generally, a room approx. 12 m2 is required, but a room over 20 m2 would be optimal. An electric network with 16 A current supply is requested. A good ventilation (in smaller rooms air condition) is also suggested. (The room temperature can not be over 24 °C during the operation of the device. Please consider that both the power supply and the treatment bed are intensive heat sources.)  A room in which an easy patient handling as well as the free moving of the operating staff around the treatment bed is also desirable. Due to psychological reasons do not allow the patient and/or his/her accompanied persons to look at the front panel parameters.

  • 12
    What is the intended use of the device?

    It is to treat tumor-diseases (irrespective of its type [malignant or benign], location, stage, size or its origin and metastatic status).

  • 13
    Who can install the device?

    The device must be installed, reinstalled, moved or replaced only by the specialised Oncotherm personnel.

  • 14
    Who is certified to use the device?

    The intended user of the device is a physician and/or trained clinical staff under the physician's supervision. The training of the use and certification is issued by Oncotherm Kft., based on the approval of the notified body, TÜV Product Service, München.

  • 15
    How can I be trained and certified?

    Oncotherm organizes your training and issues a certification to the persons involved.

  • 16
    Does the treatment have to be permanently monitored by a certified physician?

    Yes. However, the physician does not have to be present, he/she is only obligated to be in a reachable distance.

  • 17
    How long is the guarantee/warranty period?

    The guarantee/warranty for the device is two years, for disposables one year. But we offer service contracts covering maintenance and repairs for the following years.

  • 18
    Do I need to do something with the device before starting my daily routine or the treatment of an individual?

    The device has to be switched on at least 10 minutes before the treatment starts (heating-up period). The device has a built-in self-test program which controls, adjusts and calibrates the unit before it is used and after every reset. The medical staff responsible for the treatment/equipment should check the cables before each treatment. If there is any doubt about the intact isolation, please stop the treatment and call for an immediate service check-up.

  • 19
    How is the technical service organized?

    Our service manager automatically sends reminders for the half year check up (STK). If you face any problems with the device please call our service staff and give them as much information (error description, error code) as possible. We will send you an offer for the repairs and after receiving your signature a service technician will come to you as soon as possible.

  • 20
    How can I order the device?

    The device can be ordered directly from the Oncotherm headquarters in Germany or Hungary or (depending on your location) from the responsible distributor.

  • 21
    How do I position the applicator?

    Before the treatment, always carefully check the right position of the applicator, which should be over the treatable area. The treatment is provided under the area of the bolus. Fix the applicator to keep it as smooth and as tight touching on the skin as possible. The applicator has a bolus with a transmitter fluid, in order to have the best energy transmission toward the tumor. Note that the direct-contact placement of applicators on the skin has to be controlled carefully, because some increase in the temperature of the skin can occur. It is not a sudden effect and can be indicated by the patient. Do not use the equipment improperly: it can be dangerous. In case of any doubts, always check with the user's manual or consult us.

  • 22
    What are the costs of the operation of the device?

    The electric power consumption is not more than the power of a household washing machine.A trained personnel (it can be a nurse) is enough for the operation.

  • 23
    Where may I study the device and its handling?

    Oncotherm has special reference places in various areas. Contact our headquarters office for details.

  • 24
    Which applicators can be used?

    Only use applicators that are supplied by Oncotherm Group. Do not use improper applicators, it can be dangerous and the treatment could be ineffective. Check the good cooling of the applicator before positioning it.

  • 25
    What is the treatment capacity of the device?

    Calculating in average 60 min treatment time, the patient-change and the fixing of the electrodes don't take longer than 15 minutes. The unit itself is able to work without any break 24 hours a day.

  • 26
    What is the price of the device?

    Contact our headquarters office for details.

  • 27
    How can I clean the device?

    A wet textile tissue and some detergent and/or disinfecting/sterilizing fluid are sufficient. Do not clean the device or electrodes while the equipment is running. Do not use a cleaning textile-tissue so wet that the water could penetrate into any parts of the device. Do not repeatedly use any disposable material. Clean/disinfect the applicators before each treatment.

  • 28
    What is the lifetime of the device?

    The device's life-time is around 7 years, with an average of 5 treatments per day.